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Return Policy

Exchange Policy

Damaged Shipments

Back Orders 

Exchange Form

Return Form


Return Policy


      
Please be sure and read and understand the following to help keep our prices low.  The following guidelines were put into place because a few people want to abuse the system.  And, finally, please don't order unless you are certain you can live by these rules.  

When you receive your order, make sure that you open and thoroughly inspect it for any manufacturing defects or shipping damage.  If there is you must email us with 1 business day to let us know.

We want you to be totally satisfied with your shoes.  You may request a refund for up to 5 days after you receive your order.  To return an item, you must first fill out the return formOur customer service department will email you back within 96 hours. We will email you all the information you need as to where to return the item and your RMA#.  We will NOT accept returned merchandise that has not been previously approved...all unapproved returns will be returned to sender at their cost OR you will be charged a 30% restocking fee.  This is our choice.   We must receive your return within 10 Business Days after we respond with your RMA#. That gives you 2 weeks to get it to us Sorry, shipping costs are not refundable. We recommend that you send your return insured. We are not responsible for lost or stolen merchandise. If YOU damage any item we cannot accept it for a return. Shoes/Boots and shoebox must be in 100% resalable condition. Do not put tape on the shoe/boot box or write on it.  You will be charged $5 for a damaged shoe box and $10 for a damaged boot box.  They must be unworn and unscuffed.  When trying them on for the first time do this on carpet so not to scuff up the bottom of the shoes.  Please read our tips on getting the right size if you are unsure.  6% of the total will be charged for cancelled orders.  Once a credit is done it can take up to 2 months to show up on your credit card statement.  Once we do the credit the amount of time till you receive your credit is up to your credit card company.  Credits are done once a week.


*Please, be sure of your size before ordering to keep from ruining merchandise and having to pay duplicate shipping charges. 


**We do our best to convey the color to you, please try to avoid ordering multiple of the same shoe in different colors just to see the color.  You will be charge a restocking fee..

 




Exchange Policy


Your Satisfaction is important to us. You may request an exchange for up to 5 days after you receive your order. To exchange an item, you must fill out the exchange form. Our customer service department will contact you to begin processing your exchange as soon as possible. We will reply with information as to where to send the item and your RMA#. We will not accept exchange merchandise that has not been previously approved... all unapproved exchanges will be returned to sender at their cost. You must write your RMA# on the outside of your package. We must receive your exchange within 10 Business Days after we respond with your RMA#. That gives you 2 weeks to get it to us Sorry, shipping costs are not refundable and you will have to pay the return shipping cost of the new pair.  Click here for shipping cost.  If there is a difference for the new pair that you have selected you will be refunded/charged that amount.  We recommend that you send your exchange insured. We are not responsible for lost or stolen merchandise. If YOU damage any item we cannot accept it for an exchange. Shoes/Boots must be in 100% resalable condition as well as the shoe box.



Damaged Shipments
     All of our footwear is first quality. If, for any reason, you receive footwear that is either damaged or defective, we will deliver a new pair immediately. Of course, there is no restocking fee for returns of footwear that is damaged or defective.  We make every effort to prevent shipping damage, however, please keep the original shipping carton and take the following steps if there appears to be shipping damage:

1).  Contact us as soon as possible.

2).  Request that the shipping company return the merchandise to address listed on the package.  Do not return the merchandise yourself,  as this may delay your reorder or credit.




Back Orders & Discontinued

 
In rare instances, a color or size may be out of stock, back-order or discontinued.  In any of these events you will be notified by e-mail.  We will try and notify you of the approximate delivery date.  If you do not respond to our e-mail notification we will consider your order to be valid and we will ship your backordered item as soon as it arrive.   


Contact
To contact us about a product you'd like to return:

WE CARE ABOUT YOUR PRIVACY!

All our fantasy shoes are sent very discreetly. We want you to feel secure and confident in purchasing your fantasy shoes with us. 

FROM ELEGANT TO EROTIC!

Women's high heels, fetish shoes, and fantasy shoes for all occasions. From weddings to sultry nights, we have the fantasy shoes and ankle high boots to make each night a memorable one. If you are looking for fantasy shoes or knee high boots, All High Heel Shoes is your place to shop. 

HEELS FOR ANY OCCASION

Accentuate your assets with stylish fantasy shoes and ankle high boots. All High Heel Shoes offers women's fantasy shoes and spiked heel shoes for all occasions and taste. From soft and sensual to wild and erotic, our stiletto heel fetish shoes and fantasy shoes will fit your needs. 

SAFE & SECURE

Our site is a secured, discreet site. For your convenience, we accept Visa, Mastercard, Discover, and American Express

Order offline with a money order, click here for details.
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Can't find the heels you are looking for, check out our other web sites:

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